How To Get Your BISP Payment If You Have Biometric Failure or Biometric Issue

The registration process for the upcoming Benazir Income Support Program (BISP) cash payment online program has been launched by the government of Pakistan. If you are eligible to receive BISP Payment but you are facing biometric failure problem then this post is for you. 
Furthermore, We have created a separate category under name; "BISP Updates", where we shares updates related to the Benazir Income Support Program (BISP).

How To Get Your BISP Payment If You Have Biometric Failure or Biometric Issue


Introduction 

According to the most recent report from the Benazir Income Support Programme the government of Pakistan has decided to increase the BISP monthly payment from 8,500 to 10,500, and the recipients will get this higher payment in May-June 2024.

Many people are receiving payments from the BISP Programme since September 2023. However, with the start of the new year and analysis from the NSER BISP Survey, more eligible individuals have been enrolled in the BISP Programme. 

In this survey, new families have been allowed to receive cash which were declared as ineligible previously.

But unfortunately, most of the receipents are facing Biometric Problems while getting BISP cash. 
Hence, We are trying to help those people who are facing BISP Payment Biometric Problem. Here you will learn all the instructions and several techniques to complete your biometric verification successfully in this post.


Solution of BISP Payment Biometric Problem 

It is a common problem faced by many individuals who are receiving BISP Payment Online. But, the solution of BISP Payment Biometric Problem is easy and that will be discussed here. 

At first, The Benazir Income Support Program (BISP) senior agent will guide you properly and explain the reason that comes Infront of him through the scanner machine.

Here are some important steps that you need to follow while going through BISP Biometric Process:
  • Try using your thumb for biometric verification. 
  • If it doesn't work, try applying some cream or water to it. 
  • If the issue persists, you can use all of your other fingers. 
  • To obtain an accurate result, the glass surface of the biometric machine needs to be cleaned.
Here, I'll give you a few of the greatest fixes that you may quickly complete in the store or while waiting outside the ATM.

STEP-01: CLEAN THE SURFACE OF BIOMETRIC MACHINE 
The shopkeeper or any agent doing your biometric should make sure that the top of the glass surface is clean before scanning any BISP applicants. Therefore, you need to make sure that the glass surface that you are scanning with your thumb or other fingers is neat and clean.


STEP-02: WET OR MOISTURISE YOUR THUMB 

if the biometric machine is unable to recognise your fingerprint on the first try. One of the simplest and most efficient solutions is to wet your thumb with cream or moisturiser. 
This is because the thumbprint is frequently too dry for the biometric machine to read. 
In order to ensure that you receive your payment right away following your thumb verification, you should bring any cream or water with you when doing the aforementioned method.

NOTE: You can use other fingers too if your wet thumb didn't work.


STEP-03: VISIT OTHER AGENTS For THUMB VERIFICATION 

Many Benazir applicants typically overlook this crucial step, and frequently neither the agent nor the store will offer guidance. 
If after completing the above-mentioned steps you are still experiencing biometric failure, you can go to another store or camp and repeat the biometric verification process using a different machine or ATM.


Guidance To Receive Your Payment After Biometric Failure

If you have followed all the above-mentioned steps but still facing problems in receiving BISP Payment then here are some important instructions for you to follow. 
  • Visit your nearest NADRA office and tell them the problem you have faced while doing biometric at BISP center. 
  • They will ask you to verify your thumb and fingers at NADRA office. 
  • You will need to do biometric verification properly then you need to wait for a week. 

You can also lodge any complaint against BISP agents at: 


Further instructions regarding Biometric Verification problem have been discussed in below-given picture.

Solution of BISP Payment Biometric Problem